Privacy Policy

Effective Date: July 25, 2024

1. Introduction

Welcome to Landlord Connect. We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app.

2. Information We Collect

We collect the following types of information:

Personal Information: Such as name, email address, phone number, and other details you provide when registering or using our app.
Transaction Information: Details about transactions and interactions with the app.
Technical Information: IP address, device type, operating system, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

Provide and improve our services.
Process transactions and manage user accounts.
Send notifications, updates, and promotional materials.
Analyze usage to enhance user experience.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Who assist us in operating the app and providing services.
Legal Requirements: When required by law or to protect our rights and safety.

5. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data.
Opt out of receiving marketing communications.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and app. Please review this policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@landlordconnect.com
Address: 31 Monty Naicker RdDurban Central, Durban, 4001, South Africa

Privacy Notice for Identity Verification

To ensure the security and authenticity of property listings, we require landlords to undergo an identity verification process. This process involves submitting a photo of your ID next to your face and a recent property rates slip.

Purpose: The documents provided are used exclusively to verify your identity and ownership of the property. We will not store these documents after verification is complete.

Data Handling: Your documents will be processed securely and temporarily. Once verification is complete, all documents will be deleted from our system. We maintain strict access controls and ensure that only authorized personnel handle your data.

Consent: By proceeding with the verification process, you consent to the use of your documents for this purpose only. You understand that these documents will not be stored beyond the verification process.

Contact Us: If you have any questions about how your data is handled, please contact us at info@landlordconnect.co.za.